Effective as of December 22, 2022
Welcome to VResearchLab LLC. (“VResearchLab”, “we”, “us” and/or “our”). We have prepared this “Privacy Policy” to explain how we collect, use, protect and disclose information and data when you use the VResearchLab website at vresearchlab.com (“Site”) and any VResearchLab services, including any software, mobile applications, products, devices or other services offered by VResearchLab from time to time and other services offered through third parties integrating VResearchLab functionality (collectively, “Services”). “You” refers to you as a user of the Site or Services.
We provide important information for California residents here.
TABLE OF CONTENTS
PERSONAL INFORMATION WE COLLECT
Personal information you provide to us. Personal information you may provide to us when you use the Services or otherwise includes:
Contact data, such as your name, email address, mailing address and phone number;
Profile data that you provide when you register for or update your account on the Services, such as your name and password, home city or town, age, profile image, height, weight, equipment you own, activity preferences, and followers.
Financial data, such as your credit card number and/or other related information that may be required from you to complete your purchase, however Oculus and other App Store transactions are stored solely by those partners/platforms.
Purchase data, such as order history and information about the transactions you have completed with us.
Other information that we may collect which is not specifically listed here, which we will use as described in this Privacy Policy or as otherwise disclosed at the time of collection.
Information collected automatically. We, our service providers and our third party partners may automatically log information about you, your computer, headset, PC, or mobile device, and your activity over time on the Services and other online services, including:
Usage data, such as the date and time of your access, visit or use of the Services, pages or screens you viewed, how long you spent on a page or screen, navigation paths between pages or screens, searches you conduct on our Site or Services and information about your activity on a page or screen.
Device data, such as unique device identifier, media access control address, network information, hardware model, browser type, screen resolution, IP address as well as usage and traffic data and information about how the device interacts with the Services.
Precise geolocation data, such as when you authorize our mobile application to access your location.
Biometric data, hand movement data, hand tracking data, and voice data, such as data on your movements, gestures and voice, gathered while you use our Services.
Some of our automatic collection is facilitated by:
Cookies, which are text files that websites store on a visitor‘s device to uniquely identify the visitor’s browser or to store information or settings in the browser for the purpose of tracking user activity and patterns, helping you navigate between pages efficiently, remembering your preferences and generally improving your browsing experience.
Web beacons, also known as pixel tags or clear GIFs, which are typically used to demonstrate that a webpage or email was accessed or opened, or that certain content was viewed or clicked, typically to compile statistics about usage of websites and the success of marketing campaigns. We may use web beacons to track your use of Site or Services or to collect information about your interactions with our email messages, such as the links you click on and whether you open or forward a message, the date and time of these interactions and the device you use to read emails.
Third party platforms. When you choose to connect with a social media service or other third party platform when using the Services, including Facebook, Google or Oculus, such platform and its affiliates, may collect or receive information from you. Additionally, we may collect information about you from such platform, including any information that you choose to import into the Services. You may also be able to access posting and sharing tools on the Services that allow you to post information to a social media or third party platform. By using these tools, you acknowledge that some account information may be transmitted from the applicable platform account to us; our treatment of that information is covered by this Privacy Policy. Additionally, when you use one of these tools, the social media or third party platform may be collecting information about your online activity through its own tracking technologies, subject to its own privacy policy. We encourage you to read the privacy and other policies of any third party platform you use in connection with the Services.
HOW WE USE YOUR PERSONAL INFORMATION
We may use your personal information for the purpose for which it was provided, including without limitation for the purposes described further below:
Service delivery. We may use your personal information to:
Compliance and protection. We may use your personal information to:
For other purposes. We may also use your personal information for other purposes described in this Privacy Policy or at the time we collect the information.
With Whom We share your personal information
We may share your personal information with the following parties and as otherwise described in this Privacy Policy or at the time of collection:
YOUR CHOICES
Opt-out of marketing communications. You can opt out of receiving certain emails by changing notification settings on the Site or in our applications, or by clicking the unsubscribe link provided in an email. If you have questions or concerns regarding this Privacy Policy, please send an email to us at contact@vresearchlab.com.
Account information. If you have purchased a subscription or otherwise signed up for an account, then you may access your account at any time once logged on, and you may modify, update and change your account settings through your account on the Services. When you update information, we may maintain a copy of the unrevised information in our records. You can also delete your account by emailing us at contact@vresearchlab.com. Please note that we will need to verify that you have the authority to delete the account. Also, some information may remain in our records after your deletion of such information from your account, and public activity on your account prior to deletion may remain publicly accessible.
Cookies. Most browsers let you remove or reject cookies. To do this, follow the instructions in your browser settings. Many browsers accept cookies by default until you change your settings. Please note that if you set your browser to disable cookies, the Services may not work properly. For more information about cookies, including how to see what cookies have been set on your browser and how to manage and delete them, visit www.allaboutcookies.org.
Privacy settings and location data. Users of our mobile application can disable our access to their device’s precise geolocation in their mobile device settings.
Advertising choices. Like many companies online, we may use services provided by Google, Facebook and others that help deliver interest-based ads to you. Your choices for limiting collection and/or use of your personal information by these companies include:
Browser settings. Blocking third party cookies in your browser settings using or ad-blocking browser plug-ins/extensions.
Mobile device settings. Using your mobile device settings to limit use of the advertising ID associated with your mobile device for interest-based advertising purposes.
Platform settings. Using Google’s and Facebook’s interest-based advertising opt-out features:
Google: https://adssettings.google.com/
Facebook: https://www.facebook.com/about/ads
Ad industry tools. Opting out of interest-based ads from companies participating in the following industry opt-out programs:
Network Advertising Initiative: http://www.networkadvertising.org/managing/opt_out.asp
Digital Advertising Alliance:
optout.aboutads.info, which lets you opt-out of interest-based ads on websites.
AppChoices mobile app, available at https://www.youradchoices.com/appchoices, which lets you opt-out of interest-based ads in mobile apps.
The opt-out preferences described above must be set on each device for which you want them to apply. Not all companies that serve interest-based ads participate in the ad industry opt-out programs described above, so even after opting-out, you may still receive some cookies and interest-based ads from other companies. If you opt-out of interest-based advertisements, you will still see advertisements online but they may be less relevant to you.
Do Not Track. Some Internet browsers may be configured to send “Do Not Track” signals to the online services that you visit. We currently do not respond to “Do Not Track” or similar signals. To find out more about “Do Not Track,” please visit http://www.allaboutdnt.com.
Choosing not to share your personal information. If you do not provide information that we need to provide the Services, we may not be able to provide you with the Services or certain features. We will tell you what information you must provide to receive the Services when we request it.
Third party platforms. If you choose to connect to VResearchLab through your social media account on Facebook or Google or another third party platform like Oculus, you may be able to use your settings in your account with that platform to limit the information we receive from it. If you revoke our ability to access information from a third party platform, that choice will not apply to information that we have already received from that third party.
Other sites and services
Our Site and Services may contain links to or integrate with other websites and online services, or allow others to send you such links. These links are not an endorsement of, or representation that we are affiliated with, any third party. We do not control websites or other online services operated by third parties, and VResearchlab is not responsible or liable for any damage or loss related to your use of any such third-party website or online service. You should always read the terms and conditions and privacy policy of a third-party website or online service before using it, whether directly or in connection with your use of the Site or Services.
SECURITY
We employ a number of technical, organizational and physical safeguards designed to protect the personal information we collect. However, no data transmission over the Internet or other network can be guaranteed to be 100% secure. As a result, while we strive to protect information transmitted on or through the Site or Services, we cannot and do not guarantee the security of any information you transmit on or through the Site or Services, and you do so at your own risk.
RIGHT TO DELETION
We will delete your User Data, and ensure our service provider(s) and our service providers’ sub-service provider(s) delete User Data without undue delay when: (a) you requests your User Data be deleted; (b) you delete your account, or no longer have an account (unless the User Data has been obscured, or de-identified so that it cannot be associated with a particular user, browser or device); (c) your User Data is no longer necessary to provide an app experience or service to users; (d) deletion is requested by MPT, or when deletion is required by applicable law or regulations.e employ a number of technical, organizational and physical safeguards designed to protect the personal information we collect.
CHILDREN’S PRIVACY
We do not knowingly collect personal information from children under the age of 13. If we become aware that we have unknowingly collected personal information from a child under 13 years of age, we will make commercially reasonable efforts to delete such information from our database. If you are a parent or guardian or otherwise become aware that a child under 13 years of age has provided us with personal information, please contact us to request it be deleted by sending us an email at contact@vresearchlab.com. For more information on age limitations for the VResearchLab service, please see our Terms of Use.
International data transfer
We are headquartered in the United States and may use service providers in other countries. Your personal information may be transferred to the United States or other locations where privacy laws may not be as protective as those in your state, province, or country.
CHANGES TO THE PRIVACY POLICY
From time to time, we may change this Privacy Policy. If we change this Privacy Policy, we will give you notice by posting the revised Privacy Policy on the Site and within our Services. Those changes will go into effect on the effective date shown in the revised Privacy Policy. In all cases, by continuing to use the Site or Services, you consent to the revised Privacy Policy.
PLEASE CHECK THE SITE FREQUENTLY FOR ANY CHANGES TO THIS PRIVACY POLICY.
How to contact us
If you have any questions about this Privacy Policy or our information handling practices, you may contact us at by sending us an email to contact@vresearchlab.com.
Important Information For California Residents
This section applies only to California residents and is immediately effective at the time this Privacy Policy is posted. It describes how we collect, use and share Personal Information of California residents in operating our business, and their rights with respect to that Personal Information. For purposes of this section, “Personal Information” has the meaning given in the California Consumer Privacy Act of 2018 (“CCPA”) but does not include information exempted from the scope of the CCPA.
Your California privacy rights. As a California resident, you have the rights listed below. However, these rights are not absolute, and in certain cases we may decline your request as permitted by law.
Information. You can request the following information about how we have collected and used your Personal Information during the past 12 months:
Access. You can request a copy of the Personal Information that we have collected about you during the past 12 months.
Deletion. You can ask us to delete the Personal Information that we have collected from you.
Nondiscrimination. You are entitled to exercise the rights described above free from discrimination in the form of legally prohibited increases in the price or decreases in the quality of the Services.
How to exercise your rights. You may exercise your California privacy rights described above as follows:
We do not sell your personal information. Based on our understanding of the term “sell” under the CCPA, we do not “sell” your Personal Information and have not sold it to third parties for a business or commercial purpose in the 12 months preceding the effective date of this Privacy Policy. However, like many companies online, we use services provided by Google, Facebook and others that help deliver interest-based ads to you as described in the section above entitled “Interest-Based Advertising.” You can review your options for opting-out of such services in the section above entitled “Advertising choices.”
Personal information that we collect, use and share. We are required to explain the categories of Personal Information we collect by reference to the categories specified by the CCPA (in bold), which are described in the list below. For each category, we list the type of data we collect and the source of that data as described in the section above entitled “Personal Information We Collect.” We have not sold your personal information in the preceding 12 months.
Identifiers
Commercial information
Financial Information
Online identifiers
Protected Classification Characteristics, which we do not intentionally collect, but may be revealed in other data we collect.
Biometric Information
The business/commercial purposes for which we use each category of Personal Information above are described in the section above entitled “How We Use Your Personal Information.” The categories of third parties to which we disclose each category of Personal Information above of Personal Information for business purposes are described in the section above entitled “With Whom We Share Your Personal Information.”
The above summary of how we collect, use, share Personal Information describes our practices for the 12 months preceding the effective date at the top of this Privacy Policy. Information that you choose to provide to us may include other categories of information.
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